Seeking to address the issue of low and inconsistent levels of compliance to process across the store base, The Southern Co-operative introduced rascal to its 167 store estate, completing the roll out in March 2013.
Driven by Retail Operations, the system is now consistently delivering The Southern Co-operative compliance levels in excess of 95% as well as a significant commercial benefit.
rascal adopted a flexible approach to the relationship, ready and willing to tailor their approach to meet the specific needs.
Roll out of the rascal category management system to all 167 stores across The Southern Co-operative estate was completed in March 2013. This greatly simplified the magazines and newspapers category processes and has provided material improvements to the visibility and control of the category.