By scanning all titles on shelf or in the stock room, stores can immediately identify which titles are due for return. rascal’s intelligent PDA voice notification system alerts the operator if the product is due for return and to which supplier they should be sent. All returns data is uploaded to rascal.
Once the returns have been collected by the supplier, the returns are re-scanned back at the supplier depot and the supplier sends rascal an electronic credit file. rascal then compares the credit file with what the store actually scanned and automatically claims any discrepancies directly with the supplier.
Using the rascal insight platform, retailers have total visibility over the returns process allowing easy access to credit due for payment and detailed information of any refused credit.